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Terms & Conditions

Last Updated: August 11, 2025

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Welcome to HopeAlways. By accessing our website (hopealways.love), purchasing our skincare and fragrance products, registering for our women’s events or retreats, or joining our private Facebook community, you agree to these Terms and Conditions. We craft every interaction with clarity and purpose to honor your journey toward becoming everything you were meant to be. Please read these terms carefully, as they govern your use of our services. For questions, contact us at support@hopealways.love.

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1. Acceptance of Terms

By using our website, placing an order, signing up for an event, or participating in our community, you confirm you are at least 18 years old and agree to these Terms, our Privacy Policy, and our Shipping Policy. If you do not agree, please do not use our services. We reserve the right to update these Terms, with changes posted here and effective upon posting. Continued use after updates implies acceptance.

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2. Use of Our Website and Services

HopeAlways offers wellness products (e.g., body butters, perfumes), women’s events, and a private Facebook community to support your self-care rituals. You agree to:

  • Use our services for personal, non-commercial purposes only.

  • Provide accurate information during purchases, registrations, or community sign-ups.

  • Not misuse our site (e.g., hacking, distributing malware, or violating intellectual property).

We may suspend or terminate access if you violate these Terms, without notice, to protect our community and brand integrity.

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3. Product Purchases

Our skincare and fragrance products are crafted with for your wellness. When ordering:

  • Order Accuracy: Ensure your shipping and payment details are correct. We are not responsible for errors in provided information.

  • Pricing: Prices are listed in USD and exclude taxes or shipping unless stated. We may adjust prices without notice, but orders are charged at the rate displayed at checkout.

  • Availability: Products are subject to availability. If an item is out of stock, we’ll notify you and offer alternatives or a refund (per our upcoming Refund Policy).

  • Shipping: See our Shipping Policy for details on costs, delivery times, and tracking.

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4. Event Registrations

Our women’s events and retreats are designed to foster clarity and connection. By registering:

  • You agree to event-specific rules (e.g., conduct, cancellation), provided at signup.

  • Payments are processed securely, and tickets are non-transferable unless specified.

  • We may cancel or reschedule events due to unforeseen circumstances (e.g., low attendance, safety concerns). You’ll be notified promptly, with options outlined in our Refund Policy.

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5. Private Facebook Community

Our private Facebook group is a sanctuary for women to share insights and support. By joining:

  • You agree to follow group rules (e.g., respectful communication, no solicitation), provided upon entry.

  • We may remove members for violating rules, at our discretion, to maintain a purposeful, noise-free space.

  • Content you share remains your responsibility; we do not claim ownership but may moderate to ensure alignment with our values.

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6. Intellectual Property

All content on hopealways.love (e.g., text, images, logos, product descriptions) and our brand assets (e.g., HopeAlways name, ritual guides) are owned by or licensed to HopeAlways. You may not copy, distribute, or use them without written permission, except for personal use (e.g., viewing our site). Unauthorized use violates our rights and may lead to legal action.

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7. Limitation of Liability

To the fullest extent permitted by law:

  • Our products, events, and services are provided “as is.” We do not guarantee specific results from use (e.g., skincare outcomes or event experiences).

  • HopeAlways is not liable for indirect, incidental, or consequential damages (e.g., lost profits, emotional distress) arising from your use of our services.

  • Our liability for any claim is limited to the amount you paid for the product or service in question.

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8. Disclaimers

  • Products: Our skincare and fragrances are crafted for general wellness, not medical treatment. Consult a professional for health concerns. We are not responsible for allergic reactions or misuse.

  • Events: Experiences vary; we strive to deliver meaningful gatherings but cannot guarantee individual outcomes.

  • Website: We aim for uninterrupted access but are not liable for technical issues (e.g., downtime, errors).

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9. Governing Law and Dispute Resolution

These Terms are governed by the laws of the USA, without regard to conflict of law principles. Any disputes will be resolved first through good-faith negotiation. If unresolved, disputes will be handled in the state or federal courts of Texas. You agree to this jurisdiction and venue.

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10. Termination

We may terminate your access to our website, products, events, or community for violating these Terms, without refund (subject to our Refund Policy). You may stop using our services at any time.

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11. Force Majeure

HopeAlways is not liable for delays or failures in delivering products, events, or services due to events beyond our control (e.g., natural disasters, carrier disruptions, or regulatory changes).

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12. Contact Us

For questions or concerns, reach us at:
Email: support@hopealways.love
 

Thank you for choosing HopeAlways to nurture your journey with clarity, purpose, and timeless wellness.

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